Kent Discusses Future of Medi-Cal With Los Angeles Times
In an interview with the Los Angeles Times, Jennifer Kent -- director of the state's Department of Health Care Services, which oversees the state's Medicaid program -- said, "Medi-Cal has always been ... a paper-based program. I'm increasingly challenging some of our folks to think of ways of engaging beneficiaries to talk the way that everyone else does nowadays -- on our smartphones." Meanwhile, Kent added, "I would like to think we are approaching a steady state in terms of enrollment and change in the [Medi-Cal] program. It was such a dramatic increase month over month last year, we were all wondering when it would start to plateau."
- "Medi-Cal Director Talks Shortages and Modernization" (Karlamangla, Los Angeles Times, 5/24).